Privacy Policy

Last updated: July 31, 2026

This Privacy Policy describes how American Occultist LLC (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit www.americanoccultist.store, shop at our physical retail store, use our services, make a purchase, arrange local pickup, book a reading or workshop, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

In-Store Purchases and Visits

This Privacy Policy also applies when you shop at or otherwise interact with our physical retail store. We may collect transaction and return details, payment confirmation, and contact information you choose to provide for digital receipts, customer support, order pickup, bookings, or other services.

Payment information is processed by our payment service providers. We use in-store information to complete transactions, provide receipts and support, process returns, coordinate pickups or bookings, prevent fraud, and maintain business and legal records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Personal Information

We collect personal information from a variety of sources. The information we collect and use depends on how you interact with us.

We may use information to communicate with you, provide and improve the Services, process transactions, fulfill orders, arrange shipping or pickup, provide booked services, comply with legal obligations, enforce applicable terms, and protect the Services and the rights of our customers and others.

Information We Collect Directly from You

• Contact details, including your name, address, phone number, and email address.
• Order information, including billing and shipping addresses, payment confirmation, and order details.
• Account information, including login credentials and information used for account security.
• Shopping information, including products viewed, placed in a cart, saved, reviewed, or purchased.
• Customer-support information included in communications with us.
• Booking and service information associated with readings, workshops, classes, appointments, or local pickup.

You may choose not to provide certain information, but doing so may prevent you from using some features or receiving requested products or services.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, IP address, network connection data, and interactions with the Site.

Information We Obtain from Third Parties

We may obtain information from third parties, including companies that support our Site and Services, payment processors, shipping and fulfillment providers, analytics providers, advertising partners, and other service providers. Information obtained from third parties is treated in accordance with this Privacy Policy.

How We Use Personal Information

Providing Products and Services

We use personal information to process payments, fulfill orders, manage accounts, arrange shipping and pickup, process returns, provide customer support, and deliver requested services.

Marketing and Advertising

We may use personal information to send marketing and promotional communications by email, text message, or postal mail and to display advertising, subject to applicable law and your communication preferences.

Security and Fraud Prevention

We use personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activity and to protect the Services, our business, and our customers.

Communication and Service Improvement

We use personal information to respond to questions, provide customer support, maintain our business relationship with you, and improve the Services.

SMS and Text Messaging

SMS Program Overview

By providing your mobile phone number and opting in, you consent to receive recurring automated marketing and transactional text messages from American Occultist LLC, including promotions, order updates, abandoned-cart reminders, and exclusive offers. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

SMS Data Collection and Use

When you opt into SMS communications, we may collect your mobile phone number, opt-in status, consent records and timestamps, message interaction data, and associated purchase or site activity when applicable. We use this information to operate and improve our SMS messaging program.

SMS Abandoned-Cart Messaging

Our Site uses cookies and similar technologies to track items placed into a shopping cart, including when a cart is abandoned. This information may be used to send abandoned-cart reminders only to users who have explicitly opted into SMS communications.

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP to a message. You may request assistance by replying HELP. Opting out of SMS does not affect email or other communications unless you separately unsubscribe from those communications.

Cookies

We use cookies and similar technologies to power and improve the Site, remember preferences, operate the cart and checkout, run analytics, and understand user interaction. You may control cookies through your browser settings, though disabling cookies may affect Site functionality.

Where required, we recognize Global Privacy Control signals as requests to opt out of applicable data sharing or targeted advertising. Additional information is available in our Cookie Policy and Your Privacy Choices page.

How We Disclose Personal Information

We may disclose personal information to:

• Vendors and service providers that support payment processing, fulfillment, shipping, technology, customer support, analytics, security, and related operations.
• Business and marketing partners, subject to applicable law and consent requirements.
• Affiliates and professional advisers.
• Government agencies, courts, law enforcement, or other parties when required by law or necessary to protect legal rights.
• Parties involved in a business transaction such as a merger, acquisition, financing, or sale of assets.

Text-messaging originator opt-in data and SMS consent will not be shared, sold, rented, or disclosed to third parties for their own marketing purposes.

Location Data

We do not collect precise geolocation data for SMS marketing purposes. General location information, such as city or state derived from an IP address, may be used for analytics, fraud prevention, service availability, or compliance.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age. A parent or guardian who believes a child provided personal information may contact us to request deletion.

Security and Retention

No security measure is perfect or impenetrable. We retain personal information only as long as reasonably necessary for operational, contractual, legal, security, or dispute-resolution purposes.

Your Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; restrict or object to certain processing; withdraw consent; opt out of certain sharing or targeted advertising; appeal a decision; or manage communication preferences. These rights may be limited by applicable law.

We may need to verify your identity before processing a request. We will not discriminate against you for exercising applicable privacy rights.

Third-Party Websites and Services

The Services may contain links to or integrations with third-party websites and services. We are not responsible for the privacy, security, accuracy, or practices of third parties. Review their policies before providing personal information.

International Users

Your information may be transferred, stored, or processed outside your country of residence, including in the United States. Where required, we use recognized legal transfer mechanisms.

Complaints

Contact us with concerns about how personal information is handled. Depending on where you live, you may also have the right to contact a local privacy or data-protection authority.

Contact

For questions about this Privacy Policy or to exercise applicable privacy rights, contact us at:

American Occultist LLC
422 Main Street
Coshocton, Ohio 43812
United States

Phone: (740) 295-9432
Email: contact.us@americanoccultist.store